Why and When Do I Need IT Consulting

Jonny Hector

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Nowadays, business strategy is seldom made dependent on the firm’s degree of information technology development, which is frequently owing to a lack of knowledge of the benefits generated by using business management data systems. Nevertheless, it has been consistently demonstrated that the success of a company is highly dependent on the appropriate use of information technology (digital revolution) to enable effective support for the crucial business processes, and IT specialists providing digital technology strategy consulting may be helpful in this regard.

However, most businesses are unaware of the possibilities and benefits of computer technology because internal IT experts are focused on supporting hardware and software rather than optimizing business issues, and information system suppliers are more concerned with trying to sell a corporate management information system rather than building strategic benefits for the company. At the same time, there is no longer the unwarranted conviction in information technology’s omnipotence that existed 10-15 years ago. Now is the time to justify to the business the company’s information technology development goals, the benefits of the chosen IT solutions, and the terms of return on investment from their deployment.

Now, digital technology is needed in organizations to concentrate on actual outcomes, support corporate goals, and improve the effectiveness of key business operations. Based on the foregoing, IT consulting experts’ objective is to “improve productivity and obtain competitive benefits from the customer’s usage of information technologies and assure the perfection of the internal operations of the customer’s IT department.”

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The proper usage of the outside IT consulting professionals in information technology helps you to gain not only expertise in the field of IT progress, strategies for making critical decisions, and predictive analysis of the IT sector, but also to ensure an impartial point of view on the present condition of information technology in an organization and the ways of their progress. Originally, IT consulting, like any consulting practice, is not targeted at fixing client issues; thus, this post is dedicated to a listing of growing difficulties connected to the usage and development of IT in the organization, as well as the paths of their treatment by recruiting external specialists.

Such services are now in great demand since not all developers can organize the effective work of the software quality department without the help of specialized specialists. The involvement of third-party consultants helps to look at the current situation with a fresh look, to see what is not noticed or perceived as the norm but prevents improving the quality of developments.

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When is it time to invite an IT consultant?

In case problems with the quality of software arise constantly, and the reason is poor communication between the departments or the presence of bottlenecks in testing, the help of a qualified specialist in IT consulting is simply necessary. In addition, it may be needed in such cases:

If the number of projects in your company is rapidly growing. On the one hand, growth can be called a success factor, because it indicates that you are in high demand with your customers and can offer them a solution to their problems. On the other hand, right now IT consulting services are needed to structure the approach to project implementation, systematize it, and make the work of all the departments as a whole more productive.

If you practice a proactive approach to software quality and need to implement the latest testing techniques and technologies. In such a situation, the invited consultant will evaluate the quality control methods currently used by the QA department, and will also help your employees familiarize themselves with the latest industrial practices.

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How does a visiting specialist work?

Of course, no IT consultant will be able to immediately improve the quality of the software you produce without studying the current state of affairs in the company. A survey of stakeholders (developers, testers, customers), and a detailed analysis of the testing methods that are used in conjunction with the tested developments — all this is included in the initial tasks of the consultant.

IT consulting services also include the development of a plan that will consistently describe the changes proposed for implementation, as well as mechanisms for tracking the effectiveness of these changes.

This is followed by the direct implementation of changes and unstoppable monitoring of their effectiveness, and then — the issuance of recommendations and a separate solution to problematic issues identified during the work of the invited specialist. After following these instructions, we can say that the quality of the software is expected to increase significantly.

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